My work as a Key Account Manager of YOUTHShare project, NESC

The empowerment of youth plays a pivotal role in shaping a brighter, socially equitable and sustainable future. YOUTH Share besides trainers, project managers and communication officers has envisaged the role of the Key Account Manager to operate its 4 transnational employment centres (TECs). Mainly, the idea of reaching out/coaching/job-placement /mentoring, from one person, the KAM was adopted, adapted and elaborated from the new practices for work inclusion of the “Ripples in the Water Methodology” in Norway -NHO- Confederation of Norwegian Enterprises. KAMs takes an “in-between role” providing support both to employers and to NEETs. All KAMs acted as a liaison, career coach, life coach, facilitator, and a diverse manager with aim to impact on workplace inclusion policies approach in their territory! This article sheds light on how we are working to fulfill the YOUTHShare vision.

Work as a Project Managers:  Turning TECs into Reality and networking with local territory

As a KAM I should ensure the smooth operation and success of the YOUTHShare TECs. Drafting strategic plan, communication strategy and elaborating on a effective resource management, and keen attention to detail was a crucial task in turning TEC into a tangible centre open to all NEETs. By collaborating with various stakeholders and partners, my role was to create a dynamic network of support that amplifies the project’s impact and brings about positive change on a larger scale.

Work as career officer:  Building Foundations for Success

As a KAM, I work tirelessly to engage young individuals from diverse backgrounds, offering them guidance, counseling, and a safe space to express their thoughts and aspirations. By actively listening to the concerns of the youth, by identifying  their unique needs and dreams, youngsters felt welcomed. Through this personalized support young people will be more eager to talk about, plan and go on for developing essential life skills or/end build the confidence to navigate life’s complexities.

Work a liason between NEETs and Employers:

As a KAM I have to encourage employers to offer internships and apprenticeships to NEETs. I had to organized different “Job Matching meetings” to match NEETs with suitable job opportunities. I found extremely difficult to take this role! I had to find the right language to communicate with  employers ! On the other hand, I had to train or/and  assist job seekers with resume building, interview preparation, and providing guidance throughout the hiring process. A sense of personal fulfillment took place every time when a successful match occurred. Witnessing a positive transformation in the lives of the NEETs, knowing that I  have played a role in shaping their career paths, was my best reward for this job.

YOUTHShare has not only transforms the lives of  NEETs but also lays the foundation for it had left an indelible mark on my heart and mind and give me the power to dream once again for a better world for us all.

Aimilia Markaki, KAM NESC, YOUTHShare Project

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